Privacy policy

This Privacy Policy describes how CENIETY (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://ceniety.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

1. Changes to This Privacy Policy

We may update this policy from time to time for operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised “Last Updated” date.

2. How We Collect and Use Your Information

We collect personal information over the past 12 months from:

  • Direct interactions (e.g., account creation, order placement, customer support)

  • Automatically through technology (e.g., cookies, usage tracking)

  • Third-party partners (e.g., Shopify, payment processors)

We use this information to:

  • Fulfill and manage orders

  • Provide customer support

  • Enhance user experience

  • Prevent fraud and ensure security

  • Conduct marketing and promotional activities (with consent)

  • Improve our products and services

3. What Personal Information We Collect

Information You Provide:

  • Contact info: name, address, phone number, email

  • Order details: shipping/billing info, payment confirmation

  • Account info: username, password, security Q&A

  • Customer messages and support history

Information We Collect Automatically:

  • Usage data: IP address, browser type, device info, pages visited

  • Cookies and similar tracking technologies

Information from Third Parties:

  • Shopify (platform and hosting)

  • Payment processors (e.g., card/bank details for order processing)

  • Marketing and analytics providers

4. How We Use Cookies

We use cookies and similar technologies to:

  • Power and personalize your experience on our site

  • Analyze site usage

  • Support marketing efforts

For more details, refer to Shopify’s cookie policy.

You may block cookies via browser settings, but this may impact your experience.

5. How We Disclose Your Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, IT support)

  • Business and marketing partners

  • Legal authorities (if required by law)

  • Affiliates or as part of a business transfer

  • Third parties with your explicit consent

We do not sell or share sensitive personal data without consent.

6. Your Rights

Depending on your jurisdiction, your rights may include:

  • Right to Access: Request details about your personal data

  • Right to Delete: Ask us to erase your data

  • Right to Correct: Fix inaccurate data

  • Right to Portability: Request a copy of your data

  • Right to Restrict Processing: Limit how we use your data

  • Withdraw Consent: Stop consent-based uses

  • Right to Appeal: Challenge a denial of your request

  • Manage Preferences: Unsubscribe from marketing at any time

To exercise your rights, email us at Contact@ceniety.com.

We may request verification of your identity before responding.

7. Data Security and Retention

While we use reasonable safeguards, no system is 100% secure.

We retain your data as long as needed to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data. Parents can contact us to request deletion of such data.

9. International Users

We may transfer your data outside your country of residence, including to the U.S. and partners abroad. If you're in the EU or UK, data transfers rely on approved legal mechanisms (e.g., Standard Contractual Clauses).

10. Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Complaints

If you have concerns about how we process your data, contact us at the details below. You may also have the right to contact your local data protection authority.

Contact Us

📧 Email: Contact@ceniety.com
📍 Address: 1815 Northeast 164th Street, North Miami Beach, FL, 33162, United States